Tracey got a print out error with no message so it has to be in device manage configuration....
Technical Support

after re-checking all-plugs again?
paper feed...
and cartridge seating/configureation...
noted: NO FILE SIZE shown!
even though programs uninstalled/reinstalled?

Luke got into a new arena but had to leave land..
Portable
Probably will go for one the new modules when they come out..