Hotel Luxury
Fraser Hickox runs a technology sector from a room at The Peninsula Hotel and employees staff to research the latest idea...

Paris, 5 March 1999 – Guestroom technology should be “discreet, intuitive and forgiving”, and “serve, not challenge the guest”. This formula for meeting the needs of hotel customers was provided by Fraser Hickox, group general manager research & technology for the Peninsula Hotel Group at EURHOTEC '99, the European hospitality technology exhibition and conference which convened in Vienna last month.

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